Service for Tietzsch voltage detectors and testers

Repair

Our measurement and test devices undergo continuous quality checks and production controls by VDE and EXAM. Most modern electronics and high quality materials guarantee a long life. In case a tester should show visible damage or a significant malfunction, we can repair the device.

Therefore please send back the device with a short description of failure to:

Rudolph Tietzsch GmbH & Co. KG
Service
Willringhauser Str. 18
58256 Enneptal
or inform us in advance by sending an e-mail message to:
service@tietzsch.de

You receive an estimate of costs after first examination by our technicians.

Calibration / Repeated examination

Repeated examinations with voltage testers exceeding 1 kV may not exceed the time-limit of 6 years. Recently, this also applies to voltage testers up to 1000 V. Depending on range of application and operation conditions, regularly repeated examinations and if necessary a recalibration within shorter deadlines can be recommendable.

Please send back the device to be checked and place an order to:

Rudolph Tietzsch GmbH & Co. KG
Service
Willringhauser Str. 18
58256 Enneptal
or inform us in advance by sending an e-mail message to:
service@tietzsch.de

All devices must pass a predetermined test plan. When successful, they receive a test label as well as a detailed test protocol.

Take-back of used equipment

In case one of our devices should be irreparably damaged, if desired by the customer, we undertake the correct and environmentally compatible disposal free of charge. We are registered with: EAR foundation “stiftung elektro-altgeräte register” (German national clearing house) under WEEE-Reg.-Nr. DE 61591058

In this case opt for a new equipment from our company, ask for fidelity rebates.

Please send the device to be disposed with reference to “Please dispose correctly” to:

Rudolph Tietzsch GmbH & Co. KG
Altgeräte
Willringhauser Str. 18
58256 Enneptal